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Josiah Ramirez
Josiah Ramirez

Best Buy Laptop Help

I dropped off my laptop to the Geek Squad counter at my local Best Buy several weeks ago. They were going to have to send it off for repairs because it was under warranty. However, I never received an email confirming that it had been received by the repair center. I tried using the chat, who told me that they could see that it was under repair but could not see any other details. I called the geek squad number, and they could not even find the order at all, only a previous order from December 2020. I tried calling the store directly and could not get anyone to pick up. I'm very concerned that my computer has been lost and that is why it is not showing up in the system. Unfortunately, I do not have the order number, but obviously I would show up on security cameras dropping off my computer in the store during my reservation time on January 11th. Can anything be done?

best buy laptop help

I would physically go to the store and inquire. See my post. I was kinda in the same boat as you. The service order number log and the toll free number didn't help at all. In fact, it wasn't the real "status" of my repair. I had to be told in-person by the Geek Squad associate of the real status of my computer - which was that it was going to take over a month to repair my computer (in addition to the three weeks they already had it).

Thank you for posting on our forum for support. As someone who relies on their laptop and work computer daily, I know how important it is to have your device. I hate to hear you've been left in the dark regarding your laptop's repair status, and I can definitely understand your concern in this situation. I'm happy to do what I can to help.

Something else to keep in mind when looking at laptops is the built-in features that come with it. Things such as a high-definition webcam, cable ports like HDMI, DisplayPort and a touchscreen display can make working on school assignments feel like a seamless experience.

A common theme that we get from customers purchasing a new laptop is not knowing what truly comes with a laptop. Two of the things many students use for school that we like to pair with a new laptop would be Microsoft Office and anti-virus software.

You won't always see discounts of more than $1,000 when you're looking at laptop deals, so Lenovo's offer for the Lenovo ThinkPad X1 Nano Gen 2 should be on your radar if you need a powerful machine. The laptop will be yours for just $1,008, following a $1,511 discount on its sticker price of $2,519. That's a 60% discount that probably won't last long, so if you want to take advantage of the price cut, you'll have to do so as soon as possible.

Why you should buy the Lenovo ThinkPad X1 Nano Gen 2 laptopLenovo's ThinkPad line of laptops, which it inherited from IBM, features some of the company's best business laptops, according to our explainer on the Lenovo brands. The line includes the Lenovo ThinkPad X1 Nano Gen 2, a powerful device that will be able to keep up with all of the demanding tasks in your daily workload with its 12th-generation Intel Core i5 processor and integrated Intel Iris Xe Graphics. The laptop also features 16GB of RAM, which our laptop buying guide recommends for those who are planning to run intensive applications or engage in any kind of content creation.

Owning a laptop is a necessity these days, but not everyone has the budget to go for the high-end models. If you're looking for an affordable but reliable device, check out the 17-inch HP 17z laptop, which is currently available for just $300 from HP after a $200 discount on its original price of $500.

Why you should buy the 17-inch HP 17z laptopThe 17-inch HP 17z laptop is equipped with the AMD Athlon Gold 7220U processor, AMD Radeon Graphics, and 8GB of RAM. These specifications won't let it challenge the best laptops, but if you're only planning to use the laptop for basic functions such as browsing the internet, typing documents, and watching streaming content, they're more than enough. You'll also be able to access the most popular productivity software on the laptop becomes it comes pre-loaded with Windows 11 Home, on a 128GB SSD that should provide ample space for your files.

Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks.

Is your computer or tablet broken, or won't start? We can help. Our repair experts at Geek Squad will diagnose what's wrong and make all the necessary repairs. We can also fix hardware issues like cracked screens, broken hard drives, faulty processors, and more for the following manufacturers:

If you've suddenly lost family photos, financial records, and other crucial data, we're here to help. Our Geek Squad Agents will use their expertise, advanced methods, and state-of-the-art tools to recover your valuable data.

Switching to a new computer? Geek Squad can help. Our Agents will back up or transfer your data between any two devices, making sure files end up in the same folder structure as the previous location.

Tech questions? Geek Squad is here for you 24/7. Our Agents can help troubleshoot device issues, set up or tune up your computer, remove viruses, and so much more - all from the comfort of your own home.

Finding the best laptop for you can be tricky because you've never had more choices. You can get a compact, speedy 13-inch ultraportable for not a lot of money, and those who can afford to spend a bit more have access to a smorgasbord of the best laptops from the likes of Apple, Dell, HP and more.

That's why we test and review dozens of laptops from the top manufacturers every year, then gather the very best (4 stars or higher) together here in one easy-to-read list to help you make a smarter buying decision.

The MacBook Air M2 is the best laptop for the money. You get fantastic performance from the new M2 chip, a brighter and bigger display and more than 14 hours of battery life, according to our testing.

The Dell XPS 15 is our current pick for best Windows laptop overall. It's svelte and powerful enough for day-to-day work, with thin bezels that help the display shine. It's even better if you shell out extra for the OLED upgrade.

The AMD-equipped Asus Zenbook 13 OLED is currently our top recommendation for a great budget laptop, offering an eye-catching 1080p OLED display and exceptional battery life in a slim, lightweight package for less than a grand.

Lenovo's Chromebook Duet 3 delivers a great display, a decent port selection and enough power to get work done. It's one of the best Chrome tablets you can buy, and the included keyboard cover helps it double as a surprisingly effective 2-in-1 Chromebook.

We've long been fans of the Zephyrus G14 because it has the chops to run most games at solid framerates, the efficiency to be used as a work laptop in a pinch, and a slim, compact chassis that's more portable than most gaming laptops.

Stylish, lightweight, and powerful, the Acer Swift 5 is a truly impressive Windows 11 laptop that rivals the latest MacBooks in terms of size, style and speed. This mid-range productivity notebook delivers compelling value thanks to its power and vivid 14-inch 1600p touchscreen. The latest model is competitive with the MacBook Air and Dell XPS 13, yet costs less.

The best 2-in-1 for most peopleThe Samsung Galaxy Book2 Pro 360 has a ridiculous name but a gorgeous 15.6-inch AMOLED touchscreen. It's a fantastic 2-in-1 ultraportable, and the included stylus is a nice touch.

The best MacBook Pro alternativeThe Samsung Galaxy Book 3 Ultra is the company's fastest laptop to date, delivering all the power of the latest and greatest Nvidia GPUs inside a sleek, elegant chassis.

? The Dell XPS 15 is an excellent Windows laptop that's perfect for work and playing graphically-intensive games. It's the full package, especially if you upgrade it with an OLED display and a discrete Nvidia graphics card for gaming/video work.

The all-black interior features large keycaps and a spacious touchpad. Front-facing speakers flank the keyboard. The thin bezels surrounding the InfinityEdge display give the laptop another layer of elegance.

Now that the XPS 15 lasts over 10 hours in our battery test it trounces the Lenovo Yoga 9i Gen 7 (8:06) and demolishes the Alienware x14 (5:35). However, Apple laptops like the MacBook Pro 16-inch (with 15 hours and 31 minutes of battery life) still surpass it.

? The Asus Zenbook 13 OLED is a winning combo of price and performance. It's a zippy little ultraportable with a gorgeous display and oodles of battery life, and it can be yours for cheaper than most premium Windows laptops.

There's not much in the way of ports (no headphone jack here) and the webcam's not great, but you can't beat the value. This is a sleek, speedy laptop that lasts all day and looks good open or closed, yet can be yours for less than nearly everything on this list.

? The Lenovo Chromebook Duet 3 is a remarkably versatile and well-made Chrome 2-in-1 for not much money. While it has some issues, including an uncomfortable keyboard and no headphone jack, we feel it's the best Chromebook for most people. 041b061a72


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