Pokemon Masters EX Download Issues: How to Fix the Restarting Problem
How to Fix Pokemon Masters EX Not Download Keeps Restarting
If you are a fan of Pokemon games, you might have heard of Pokemon Masters EX, a mobile game that lets you team up with famous trainers and Pokemon from the main series. However, some players have reported that they are unable to download or update the game, as the download keeps restarting or failing. This can be very frustrating, especially if you want to enjoy the latest features and events in the game.
pokemon masters ex not download keeps restarting
In this article, we will explain why this problem occurs and how you can fix it. We will also answer some frequently asked questions about Pokemon Masters EX and its download issues. By following our guide, you should be able to play the game without any hassle.
What is Pokemon Masters EX?
Pokemon Masters EX is a free-to-play mobile game developed by DeNA and published by The Pokemon Company. It was released in August 2019 for Android and iOS devices. The game features 3-on-3 real-time battles, where you can form teams of sync pairs, which consist of a trainer and a Pokemon from the main series. You can also interact with other trainers, participate in events, and explore the artificial island of Pasio.
Why does the download keep restarting?
One of the common problems that players face when trying to download or update Pokemon Masters EX is that the download keeps restarting or failing. This can happen for various reasons, such as:
Your internet connection is unstable or slow.
The app cache or data is corrupted or outdated.
The app is incompatible with your device or operating system.
The app server is overloaded or down for maintenance.
Depending on the cause of the problem, there are different solutions that you can try to fix it. We will discuss them in the next section.
Solution 1: Check your internet connection
The first thing you should do when you encounter a download problem is to check your internet connection. Pokemon Masters EX requires a stable and fast internet connection to download and play. If your connection is weak or interrupted, the download may restart or fail.
How to check your internet connection
To check your internet connection, you can use a speed test app or website, such as Speedtest by Ookla or Fast.com. These tools will measure your download speed, upload speed, and ping (latency). Ideally, you should have a download speed of at least 5 Mbps, an upload speed of at least 1 Mbps, and a ping of less than 100 ms for a smooth gaming experience.
What to do if your internet connection is unstable
If your internet connection is unstable, here are some things you can do to improve it:
Move closer to your router or modem, or use a wired connection instead of Wi-Fi.
Turn off any other devices or apps that are using bandwidth on your network.
Restart your router or modem by unplugging it for 10 seconds and plugging it back in.
Contact your internet service provider (ISP) and ask them to troubleshoot or upgrade your service.
Solution 2: Clear the app cache and data
The second thing you should do when you encounter a download problem is to clear the app cache and data. The app cache and data are temporary files that store the app on Android
To reinstall the app on Android, follow these steps:
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Go to Settings > Apps & notifications > See all apps.
Find and tap on Pokemon Masters EX.